For immediate support, FirstAssist provides a range of responsive services where no contract is required.
SupportFirst provides adhoc counselling services whenever and wherever the support is required. One simple phonecall to our dedicated SupportFirst team will ensure that your employees get the most appropriate professional support as soon as it’s needed.
Whether you need to set up a temporary telephone counselling service following a traumatic incident, or provide face to face counselling sessions for just one particular member of staff, our qualified team will recommend the most effective solution to deal with the issue, and maintain close communications with you throughout the process.
These ‘pay as you go’ services are available nationwide, and provide a cost effective means of getting professional help when ever you need it.
Simply call 08000 721 197 for SupportFirst.
If your organisation requires occasional assistance to manage employees on long term periods of absence through assessment, appropriate treatment and back to work, FirstAssist can provide this support on a case by case basis.
FirstAssist is a major provider of case management services, providing services to some of the UK’s premier blue-chip organisations, across a breadth of industries, so you can be confident that your employees are receiving the most appropriate treatment to get them back to health in the most efficient manner.
We are also a corporate member of the Case Management Society of the UK, committed to the delivery of quality case management through standards of best practice, and hold ISO EN 9001:2000 quality certifications across our absence management, rehabilitation and occupational health services.
Simply call 08000 721 197 for AbsenceFirst
Trauma in the workplace is widespread, with 15% of all workers suffering in any given year according to a report by the Institute for Employment Studies. Nine out of ten people will experience a traumatic event at some point in their lives, and one third will develop trauma-related illnesses, including post-traumatic stress disorder (PTSD).
Occasions can arise where incidents occur in the work place that requires an immediate and focused group intervention. These incidents can include suicide, team bereavement, on site violent incidents as well as the more obvious bomb threats and major accidents.
As an employer, ensuring your organisation is prepared for these sorts of events is the key to ensuring minimal risk and impact to the health and productivity of your workforce following any traumatic incident.
At FirstAssist, we have developed robust processes to manage high risk traumatic situations and critical incidents, as well as day-to day unexpected incidents.
Effective trauma management can reduce staff absence and lead to a better long-term health among employees; we take a proactive approach to prepare your organisation for the effects of a critical incident, before it happens.
Preparing your organisation
- Our dedicated Critical Incident Team can provide comprehensive training, support, consultancy, and advice services to your organisation in terms of risk management
Supporting your employees
- We provide individuals with timely and appropriate clinical support, including post incident, on-site interventions to promote the natural recovery of both the employee and the business. All services are provided in accordance with the Government’s National Institute for Clinical Excellence guidelines.
Following any incident, our team will carry out a full review of the service support to establish the effectiveness of the support given and future actions.
Disputes at work arise for a number of reasons, and if not resolved quickly and effectively, they can quickly escalate into employment tribunal claims.
Employment tribunals are costly and time consuming. Businesses are reportedly spending in excess of 10 days on average dealing with individual claims, with many reporting negative financial effects.
FirstAssist’s mediation services aim to reduce the costs associated with these disputes, open clearer communication channels, and rebuild relationships rather than damage them.
Ultimately, the aim of our mediation services is for the members of the sessions to arrive at a mutually acceptable solution, taken control of directly by your organisation and employee, rather than a solicitor or judge.