If you have questions or comments about FirstAssist or would like to know more about a specific product or business area, please contact us by phoning, faxing, writing or use our online feedback form below. Please note that if you are a policyholder and have a non-urgent request for medical/travel assistance overseas click here.

If your call is of an insurance nature please refer to your policy wording / help card for relevant contact details. However, If your call is related to the Halifax Building Society please contact FirstAssist Insurance Services on 0870 380 3324. 

For any FirstAssist Services sales enquiries please call 08000 721 197.

Remember, if your query relates to a specific business area, please check the relevant box: