In addition to providing professional telephone based services, FirstAssist has considerable experience in providing high quality and customer responsive inbound and outbound call handling and management services on behalf of major commercial, public and private sector organisations.

Quality service delivery, along with a flexible approach, is key in offering our contact centre support to areas such as product and website support, market surveys, sales propositions, claims notification and handling services and central appointment booking services. FirstAssist is able to offer customised and cost effective solutions where clients require immediate customer handling, response or support services, such services are available on 24 hours, 365 days basis if required.