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Latest News
21st November 2008
OCCUPATIONAL HEALTH SERVICES QUALITY ACCREDITATION
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15th November 2008
LIGHTEN THE WINTER BLUES
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9th October 2008
MAKING A POSITIVE IMPACT ON ABSENCE FIGURES
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ISO 9001:2000 Investors in People
Are you: looking for added value services for your customers?

Year on year, UK absence rates continue to rise, placing excessive pressure on your clients and their employees. 

Studies reporting the rising costs and causes of absence to UK organisations are rarely out of the news, so many organisations are looking at new measures to manage the costs whilst being able to effectively promote the health and wellbeing of employees.

Why Would Your Clients Need to Manage Absence?
Through the effective management of absence with FirstAssist, your client will achieve:

  • Accurate absence data and invaluable management information
  • Reductions in organisation absence levels
  • Early active support for employees when absent or returning to work
  • Support for line managers, HR and Health and Safety
  • Management of litigation risks
  • Increased productivity, morale and employee loyalty

As a leading provider of absence management solutions, FirstAssist provides services to some of the UK’s premier blue-chip organisations, across a breadth of industries. 

We provide a unique combination of positive health solutions that help to tackle the problems of absence through a range of either modular or integrated support services, whilst effectively promoting the positive health and wellbeing of your client’s employees.

From day one data recording to case management and complex care, we aim to reduce the cost associated with short and long term absence, ensuring earlier intervention, treatment and case resolution

Benefits
The benefits of offering absence management services to your clients include:

  • Product differentiation
    Adding new and innovative services such as absence management to your product suite will help to differentiate them from others, placing you at the forefront of the marketplace
  • Increased profitability and income generation
    Innovative and market leading product enhancements such as these services could help with new business acquisition and client retention
  • Improved customer value and relations
    Adding on a service designed to look after the health and wellbeing of customers and their employees will promote your relationship and add to the perceived value of your product

Why FirstAssist?

  • Clinical account management
    Our qualified and experienced clinical account management team ensures smooth service implementation, optimum service delivery and invaluable management information
  • Strategic management information
    Accurate and consistent data is invaluable in identifying particular patterns of absence and underlying causes.  We provide unique reports, complete with trends analysis and strategic recommendations for addressing the underlying causes of absence
  • Commitment to quality:
    A corporate member of the Case Management Society of the UK, FirstAssist is committed to the delivery of quality case management through standards of best practice.  FirstAssist also holds ISO EN 9001:2000 quality certification across all of our absence management, rehabilitation and occupational health services