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ISO 9001:2000 Investors in People
24/7 Personal and Commercial Legal Advice

FirstAssist’s dedicated in house team of qualified and experienced solicitors and legal consultants offer key telephone advice, information and assistance services to individuals and businesses 24 hours a day, 365 days a year.

When legal problems arise, our qualified and experienced team is simply a phone call away, to provide clear and concise advice and information on many legal matters.

Personal LawCare
Our legal professionals advise individuals daily on personal legal matters, providing specialist knowledge in any area of personal law including the popular areas of employment, personal injury, tax, property, contract disputes and consumer rights.

The advice given to individuals is provided in a practical and easy to understand manner and is designed to enable individuals to:

  • Check their legal position before committing to a course of action
  • Handle disputes of relatively low monetary value without the need to employ the services of a solicitor
  • Identify those matters in which it is appropriate to employ a solicitor

Commercial LawCare
Our Commercial LawCare service is dedicated to the provision of immediate telephone legal advice on problems affecting businesses.

This service is often particularly valuable to SMEs, enabling them to have immediate access to the equivalent of an in house legal and HR department at the end of a telephone, whenever they need it.

Our service presents a lifeline when legal concerns arise, proving a vital business risk management tool.  The service covers a wealth of topics including the increasingly complex area of employment law, tax and VAT, and health and safety.

Benefits
Adding these services onto your current offering is a cost effective way to provide your customers with 24/7 access to professional support and advice, relevant to their needs.

Benefits include:

  • Increased credibility and enhanced reputation
    Offering a quality legal advisory service of benefit and real value to customers could enhance the reputation and credibility of your organisation or product
  • Product differentiation
    A legal advisory service will add value to your product and distinguish your offering from competitors
  • Increased profitability
    A legal advisory service could also help to attract new business and aid in the retention of existing business though happier and more loyal customers

Quality Assurance
The quality of our services is paramount to FirstAssist.  Our legal advisory services are ISO 9001;2000 quality accredited and comply with the appropriate rules on professional standards and ethics regulated by the Law Society.

We are able to advise on many areas of UK law, including England and Wales, and the law of the Channel Islands and Isle of Man.