The 24/7 telephone health and wellbeing advisory service from FirstAssist is provided by our team of professional doctors, nurses and specialists.
On hand 24 hours a day, they offer confidential and easy to understand help and guidance to aid with everyday challenges and maintain health and wellbeing.
This service covers a whole range of general health and lifestyle issues including:
- Lifestyle
Diet, nutrition, exercise, weight loss, smoking cessation
- Health
Women’s, men’s, children’s elderly health issues, allergies, blood pressure and minor injuries
- Medical & health
Hospital procedures, medication, rights, treatment, symptoms, location of practitioners/consultants
- Complementary medicine
Supplements, practitioners
- Life stage
Junior, elderly and dependent issues & resources
- Pre-travel advice
Vaccinations, availability of help, travel health, visa requirements
A range of printed material is also available by post or email, as well as access to online travel and pharmaceutical databases.
Adding this service onto your current offering is a cost effective way of providing your customers with 24/7 access to professional support and advice.
Benefits include:
- Product differentiation
Adding an additional service onto your current offering could differentiate your proposition from others in the marketplace
- Increased profitability and income generation
Happier customers tend to be more loyal, and it could also help with new business acquisition
- Improved customer value and credibility
Adding on a service designed to look after the health and wellbeing of customers will promote your relationship and add to the perceived value of your product
- Healthy people = a healthy business
For insurance companies in particular, this could mean decreased illness and long-term disability claims volumes submitted due to ill health, leading to reduced claims handling costs and ultimately, claims spend.
FirstAssist is one of the leading health and wellbeing providers in the UK, and as all our services are quality assured, you can trust us to provide on-going reassurance to your customers whenever they need it.
Our telephone health and wellbeing advisory service is provided by qualified and experienced medical professionals 24 hours a day.